(07) 5221 5254

WorkCover physiotherapy in Caloundra

Injured at work? We treat accepted WorkCover Queensland claims, bill the insurer directly and manage the paperwork with your doctor and case manager.

If you are injured at work in Queensland, physiotherapy for your recovery is commonly funded through the state's workers' compensation scheme, administered by WorkCover Queensland under the Workers' Compensation and Rehabilitation Act 2003 (Qld). Sportscare Caloundra treats injured workers across the trades, construction, healthcare, hospitality and office workforces of the southern Sunshine Coast, and more than three decades of doing it means the paperwork side runs smoothly.

How WorkCover physio works

  1. See a doctor first. Your GP or the hospital issues a work capacity certificate, which is the document your claim and your treatment hang off.
  2. Lodge the claim. Claims are lodged with WorkCover Queensland online or by phone on 1300 362 128. Claims should be lodged within six months of the injury.
  3. Start treatment. Once your claim is accepted we bill WorkCover directly at the scheme's scheduled rates, so there is typically nothing out of pocket for approved physiotherapy on an accepted claim. If you start treatment while the claim is pending, you pay and are reimbursed if it is accepted, and we will tell you that clearly before any pending-claim appointment.
  4. Return to work. We provide treatment notes and progress information, liaise with your GP and WorkCover case manager, and support suitable-duties planning so you get back to work safely rather than just quickly.
Claims, certificates and entitlements are governed by WorkCover Queensland. The authoritative information on making a claim, work capacity certificates and what the scheme pays for is at worksafe.qld.gov.au, or call WorkCover Queensland on 1300 362 128.Accurate at the time of writing, November 2026. Always check the source before relying on it.

Injuries we commonly treat under WorkCover

Lifting-related back injuries, shoulder injuries from overhead and repetitive work including rotator cuff damage, neck injuries, and knee and ankle injuries from slips, trips and ladder incidents. We also rehabilitate workers after injury-related surgery, covered on our post-surgery page.

What makes work injury rehab different

The finish line is not pain-free sitting, it is your actual job: the bricklayer's hod, the nurse's shift, the chippy's roof work. We rehab against the physical demands of your role and document capacity in the language doctors and case managers need for suitable-duties decisions. Honest capacity reporting protects you, both from going back too early and from deconditioning by staying off too long.

Hurt at work?

Get your work capacity certificate from your doctor, then call us. We handle the WorkCover side from there.

Call (07) 5221 5254

or book online

Do I pay anything for WorkCover physio?

On an accepted claim we bill WorkCover Queensland directly at scheme rates for approved treatment, so typically nothing for those services. Treatment before acceptance is paid by you and reimbursed if the claim is accepted.

Can I choose my own physio for a WorkCover claim?

Yes. Queensland workers can choose their treating health providers, including their physiotherapist.

What if my claim is taking a while?

You can begin treatment privately while the claim is decided, and WorkCover reimburses approved costs if it is accepted. We will be upfront about costs so you can decide.

Call (07) 5221 5254